National Telecommunications Commission(NTC)

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Date: Feb. 25, 2020, 12:58 p.m.

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Date: 2020-02-26 13:22:09.000000

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Date: 2020-03-06 17:37:58.000000

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Lost/Stolen Phone

Published by National Telecommunications Commission(NTC) on Feb. 25, 2020.
Requested from NTC by D. Quinlog at 12:58 PM on Feb. 25, 2020.
Purpose: Locate
Date of Coverage: 02/20/2020 - 02/25/2020
Tracking no: #NTC-324825569636

D.QUINLOG Feb. 25, 2020, 12:59 p.m.

Should I file a Police Report for you to be able to track or trace lost/stolen phone? I know you can do that. Once the theft inserted a sim card to my phone it will automatically registered to the nearest cell tower. I know you can do that. You can blacklist the IMEI number so I think you should be able to track or trace the location of the phone. Please NTC. This is a life and death situation for me. You just need to give information to the police so they can retrieve it. Please NTC. This is a life and death situation for me.

D.DAQUIOAG Feb. 26, 2020, 1:22 p.m.

Feb 26, 2020 Dear Daniel Quinlog, Thank you for your request dated Feb 25, 2020 12:58:59 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Lost/Stolen Phone. We received your request on Feb 25, 2020 12:58:59 PM and will respond on or before Mar 17, 2020 12:58:59 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at http://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0zMjQ4MjU1Njk2MzYM, for request with ticket number #NTC-324825569636. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS March 6, 2020, 5:37 p.m.

March 4, 2020 Dear Sir : Greetings! Thank you for your request dated February 25, 2020, under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request: You asked for NTC to track your lost cellphone. Response to Request: Please be informed that the NTC has no capability to locate the lost phone. In reference to the above request, may we refer you to file a request for the Blocking of Lost/Stolen Mobile Phone Unit. You may file it at Consumer Welfare and Protection Division (CWPD) at National Telecommunications Commission BIR Road East Triangle Diliman Quezon City. Our office is available from Monday-Friday 8:00 AM - 5:00 PM or call at 8-9213251 & 8-9267722 for further information. The following are the requirements: 1. Duly accomplished Request for Blocking Form 2. Proof of Ownership, ANY of the following: 2.1 Copy of Official Receipt of the mobile phone 2.2 Box of the mobile phone with International Mobile Equipment Identity (IMEI) 2.3 Copy of duly notarized Affidavit of Loss Note: The Affidavit of Lost must indicate the IMEI of the mobile phone and/or the SIM to be blocked. 3. Copy of valid Identification 3.1 Any government-issued ID or Passport 3.2 For students, school ID 3.3 For cases when ID is not available, Birth Certificate OR NBI Clearance Supporting Documents for Representative(s) 1. Authorization letter duly signed by the applicant and valid ID of the authorized representative. Your right to request a review: If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

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