Department of Health(DOH)

February 28, 2022 Dear Jamlvine Martinez, Greetings! Thank you for your request dated Feb 27, 2022 12:38:20 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Lost Vaccine Card. Response to Request Your FOI request is approved. VaxCertPH is the official digital vaccination certificate (DVC) for Filipinos and non-Filipinos vaccinated in the Philippines that may be used for international and domestic travel. It is free of charge, and complies with the WHO Digital Documentation of COVID-19 Certificates (DDCC) guidelines. Visit the VaxCertPH website at vaxcert.doh.gov.ph to generate your vaccination certificate. Please check the accuracy of your data based on your vaccination card (e.g. spelling of full name, correct dates, etc.) before submitting a request. VaxCertPH has been updated with new features! All citizens who generated their certificates before February 7, 2022 are urged to request the new version of VaxCertPH in the portal, since the QR code of previously generated certificates will become outdated and unreadable. Regenerate your VaxCertPH if you already have it, or get your VaxCertPH 48 hours after your full vaccination. VaxCertPH is currently in the soft launch phase, therefore vaccination records are still being uploaded by all LGUs to the VaxCert central database. For concerns on no vaccination record, corrections or incomplete vaccination information in VaxCert, kindly coordinate with the Muntinlupa City LGU where you received your vaccination and request for assistance to generate your vaccination certificate. About your lost vaccination card, kindly coordinate with the Muntinlupa City LGU where you received your vaccination as they will verify your vaccination record prior to the issuance of new vaccination card. Thank you Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Decision Maker FOI Receiving Officer