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Date: Jan. 30, 2021, 11:11 p.m.

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Date: 2021-02-01 10:37:13.000000

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Date: 2021-02-08 11:42:44.000000

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letter of request to meralco batangas city. fire hazard primary live wire

Published by Department of Energy(DOE) on Jan. 30, 2021.
Requested from DOE by B. Delos Reyes at 11:11 PM on Jan. 30, 2021.
Purpose: PUBLIC SAFETY. TO AVOID FIRE. WHICH CAN LEAD INJURY EVEN DEATH TO PEOPLE. DAMAGE TO ENVIRONMENT.
Date of Coverage: 07/08/2012 - 01/30/2021
Tracking no: #DOE-390594110137

G.HIO Jan. 30, 2021, 11:11 p.m.

noon po july 2020 pa nag pasa po kme ng letter of request sa meralco batangas city tungkol sa primary live wire na dumaan sa aming bubungan walang 2 meters an distance sa aming bubung. etoy nag didiklapan or spark. kapag etoy nalapatan ng sanga ng mga puno. nangako po ang tangapan ng meralco batangas city lalagyan nila na cover ang nsabing primary live wire. ngunit hangang ngyun d nila tinupad ang knila pangako. every week po kmi nag folow up sa tangapan ni meralco batangas at meralco customercare main office ngunit wala p din action, sanay matulungan nyo po kme. service i.d no 400786020101

R.DIVISION Feb. 1, 2021, 10:37 a.m.

February 1, 2021 Dear Glenn mhar, Thank you for your request dated Jan 30, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for letter of request to meralco batangas city. fire hazard primary live wire. We received your request on Jan 30, 2021 and will respond on or before Feb 19, 2021 11:11:40 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foipmo09182019122230-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPRS0zOTA1OTQxMTAxMzcM, for request with ticket number #DOE-390594110137. Thank you. Respectfully, Nelly M. Zabala Records Management Division DOE-FOI Receiving Officer

C.OFFICE Feb. 1, 2021, 12:21 p.m.

Good day, Mr. Hio. We have already endorsed your concern to the Meralco Consumer Assistance Office (MCAO) and provided them with your contact details so that they may contact you directly. We trust that MCAO will respond to your concern at the soonest possible time. Thank you and keep safe. Respectfully, Consumer Welfare and Promotion Office FOI Officer

C.OFFICE Feb. 4, 2021, 10:55 a.m.

This is to update the herein thread of feedback regarding the concern of Mr. Hio. On February 4, 2021, Mr. Hio made a follow up on his concern sent which the CWPO immediately endorsed to MERALCO and reminded the latter to immediately respond to the concern as this is a safety concern. Thank you.

C.OFFICE Feb. 8, 2021, 11:42 a.m.

February 8, 2021 Dear Mr. Hio. As per Mr. Magnifico Narcelles' email, MERALCO was able to get in touch with you and connected you with Batangas Business Center about yout request for rubber-hose installation. We will now close your ticket here in the eFOI portal. Thank you. Respectfully, Consumer Welfare and Promotion Office FOI Receiving Officer

Attachments:

CLOSED_eFOI - Glenn Mhar Hio_01-Feb-21.pdf - Consumer Welfare and Promotion Office - [email protected]

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