Overseas Workers Welfare Administration(OWWA)

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Date: Jan. 26, 2021, 12:59 p.m.

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Date: 2021-01-28 16:16:32.000000

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Date: 2021-02-10 18:44:05.000000

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Lapses made by OWWA Region V office

Published by Overseas Workers Welfare Administration(OWWA) on Jan. 26, 2021.
Requested from OWWA by J. Jimenez at 12:59 PM on Jan. 26, 2021.
Purpose: For inquiry of clarification
Date of Coverage: 12/21/2020 - 01/26/2021
Tracking no: #OWWA-380569360041

N.ARJONA Jan. 26, 2021, 12:59 p.m.

Good day! Is OWWA Region V office exempted from RA 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018? At the outset, I did not receive any acknowledgement upon receipt of application from their end. And It took them 13 working days just to approve my application. No notification from them informing me of the delay. My application was approved on Jan 14 2021 at 2:48 pm. Today is the 8th working after its approval and still waiting for the release. Kindly rectify the flaw in the system and identify the responsible person for such delay Thanks, Noel OFW

N.ARJONA Jan. 26, 2021, 1:01 p.m.

This is all about AKAP application

M.D. ERUM Jan. 28, 2021, 4:16 p.m.

January 28, 2021 Dear Mr. Noel Arjona, Thank you for your request dated Jan 26, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Lapses made by OWWA Region V office. We received your request on Jan 26, 2021 and will respond on or before Feb 16, 2021 12:59:18 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at http://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU9XV0EtMzgwNTY5MzYwMDQxDA, for request with ticket number #OWWA-380569360041. Thank you. Respectfully, MCDMErum OWWA-FOI Officer

D.TORRES Feb. 10, 2021, 6:44 p.m.

February 10, 2021 Dear Mr. Noel Arjona, Greetings! Thank you for your request dated Jan 26, 2021 12:59:18 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for an update of your DOLE-AKAP Application. OWWA Verification System shows that you applied online on December 21, 2020 and was evaluated by OWWA-RWO 5 as APPROVED on 01/14/2021. Your documents were forwarded to DOLE Regional Office V immediately for the release of your financial benefit. If you have not received your benefits kindly follow up with DOLE Regional Office V. It is the DOLE Regional Offices that are authorized to dispense the fund for DOLE-AKAP to qualified recipients since this is government money from the Bayanhian I and II budget. The role of OWWA is limited in the processing of the DOLE-AKAP documentary evaluation using the OWWA Verification System to ensure no multiple claims of one individual. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, RODRIGO F. PASCUA, JR. OWWA Deputy Administrator FOI Decision Maker

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