Philippine Charity Sweepstakes Office(PCSO)

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Date: Nov. 30, 2022, 11:21 a.m.

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Date: 2022-11-30 16:18:16.000000

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Date: 2022-12-07 09:24:26.000000

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Date: 2024-02-08 15:16:09.855687

JUANA ROSE OSORIO

Published by Philippine Charity Sweepstakes Office(PCSO) on Nov. 30, 2022.
Requested from PCSO by L. Pagtakhan at 11:21 AM on Nov. 30, 2022.
Purpose: Financial assistance
Date of Coverage: 11/29/2022 - 11/30/2022
Tracking no: #PCSO-000059608027

J.OSORIO Nov. 30, 2022, 11:21 a.m.

Hi goodmorning maam/sir can i have your help regarding on my mother in law knee replacement surgery ? Nasa private hospital po sya pero napakalaki po ng bills nya for her surgery she is 60years old napo sana po matulungan nyo po ako kahit ano pong requirements aayusin ko kailangan ko po tslaga ng tulong nyo maraming salamat po

R.JIMENEZ Nov. 30, 2022, 4:18 p.m.

November 30, 2022 Dear JUANA ROSE, Thank you for your request dated Nov 30, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for JUANA ROSE OSORIO. We received your request on Nov 30, 2022 and will respond on or before Dec 21, 2022 11:21:34 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://2018midyear08242018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEVBDU08tMDAwMDU5NjA4MDI3DA, for request with ticket number #PCSO-000059608027. Thank you. Respectfully, Ruchiella T. Jimenez FOI Officer

P.DECISION MAKER - BOS Dec. 7, 2022, 9:24 a.m.

December 7, 2022 Dear JUANA ROSE OSORIO, Greetings! Thank you for your request dated Nov 30, 2022 11:21:34 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for JUANA ROSE OSORIO. Response to Request Please find the attached herein document on the coverage of financial assistance under the PCSO Medical Assistance Program with the respective documentary requirements. Further, we wish to inform you that the application for assistance shall depend upon the location of the health facility where the patient is being managed/ treated. For facilities within Metro Manila, assistance is processed through online application at the PCSO Official Website. Please go to , find the E-Services tab and click on the NCR Online Application for Medical Assistance. For those in the provinces, either proceed directly to the servicing PCSO Branch Office or coordinate first with the Medical Social Services or Billing Department of the facility or Malasakit Center within the facility, if applicable, to inquire on the specific process, as procedures vary between Branch Offices. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Customer Satisfaction Survey Please take a moment to fill out the PCSO FOI Request Survey Form at https://forms.gle/HUaPg456pWCGBopGA. Your input will help us improve our service. Thank you. Respectfully, Atty. LAURO A. PATIAG PCSO Decision Maker

Attachments:

Medical Assistance Requirements (1).PDF - PCSO Decision Maker - BOS - [email protected]

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