Parole and Probation Administration(PaPA)

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Date: Feb. 28, 2020, 12:08 p.m.

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Date: 2022-04-01 12:34:54.000000

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ISO Certified Company Request for Interview

Published by Parole and Probation Administration(PaPA) on Feb. 28, 2020.
Requested from PaPA by M. Villanueva at 12:08 PM on Feb. 28, 2020.
Purpose: For our project in the subject Quality Consciousness, Habits and Processes.
Date of Coverage: 02/28/2020 - 02/28/2020
Tracking no: #PaPA-067786350223

M.VILLANUEVA Feb. 28, 2020, 12:08 p.m.

Hi Ma'am/Sir, Good day! I have listed below the questions regarding our request. 1. Since when has your agency become an ISO Certified? 2. How does it benefit your employees? 3. How does it change the work quality of your employees and your organization as a whole? 4. What are the advantages & disadvantages of being an ISO Certified agency? 5. How do you maintain the quality standard under ISO? We know that your agency is a bit busy with a tight schedule so sending us back your answer will be enough. And if you will allow us further, we would like to have a copy of your ISO Cert. Thank you.

E.LAYAOEN April 1, 2022, 12:34 p.m.

April 1, 2022 Dear Mark Glenn Villanueva, Greetings! Thank you for your request dated Feb 28, 2020 12:08:13 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for ISO Certified Company Request for Interview. Response to Request We deeply apologize to have responded to your FOI request this late. Your FOI request came in at a time that we are not yet onboard the eFOI portal. Would you still need your request? For your question #1 though, we refer you to our ISO certificate published in our website which you can find here - https://probation.gov.ph/wp-content/uploads/2019/06/Certificate_20190521_SE930235Q_CA_PH_Parole_and_Probation.pdf. Again, we are sorry for this inconvenience. Let us know if there’s something else we can help you with. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to OIC Administrator Julito M. Diray via email [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, ELANI LAYAOEN FOI Receiving Officer

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