National Privacy Commission(NPC)

Hi, I would like to report Ipeso Lending Company and Pautang Peso because they keep on sending me text messages to acquire a loan.  Below is a sample text from them:

GOODAFTERNOON! Paalala mula kay PAUTANG PESO, naka PENDING pa din ang application mo at QUALIFIED ka pa rin ngayon makakuha UP TO PHP 4500 with 0%INTEREST kaya isubmit na ang application mo. Naka ready na ang PERA for RELEASING thru GCASH (E-WALLET) or MLHUILLER. hihintayin ko po ang Application mo hanggang NGAYON ARAW para maisama na po kayo sa marereleasan ng loan ngayon Habang may AVAILABLE SLOT pa! Download PAUTANG PESO color

Dear Mariquesa Dela Cruz,

Greetings from the National Privacy Commission (NPC)!

Thank you for your request dated 27 October 2023 at 06:24 P.M. under Executive Order No. 2, s. 2016, on Freedom of Information (FOI) in the Executive Branch.

Your request

You want to report the online lending apps, Ipeso Lending Company and Pautang Peso, for sending repeated text messages in their attempts to make you acquire a loan.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Please be advised that the mandate of the NPC is to administer and implement the Data Privacy Act of 2012 and to monitor and ensure compliance of the country with international standards set for data protection. Therefore, investigating repeated text messages fall beyond the scope of NPC’s mandate and authority.

However, if you still wish to file a complaint for violations of your rights under the Data Privacy Act of 2012, please refer to the guidelines provided in the Citizen’s Charter of our agency, which you may access through this link: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/

Furthermore, to address your concern regarding alleged harassment, you may also consider to seek assistance from the following agency listed below:

1. Securities and Exchange Commission  

Corporate Governance and Finance Department   

E-mail Address: [email protected]   
Telephone Number: +63 (8) 818-7264

Financing and Lending Companies Division

E-mail Address: [email protected]
Telephone Number: +63 (8) 818-5990

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer