You have submitted an FOI request
Date: Oct. 23, 2021, 12:15 p.m.
Your request is already in review
Your request was denied
Date: 2021-10-26 10:03:50.000000
How was your request?
Published by National Privacy Commission(NPC) on Oct. 23, 2021.
Requested from NPC by K. Pesare at 12:15 PM on
Oct. 23, 2021.
Purpose: Investigation on Pinoy Peso Lending App for flooding messages to all the contacts on my contact list
Date of Coverage: 10/11/2021 - 10/23/2021
Tracking no: #NPC-007671472380
Hi I would like to request for the said Lending Application to be investigated. I was able to talk to them regarding the payment on my loan but they sent and flooded messages to all the contacts on my phone on October 11. We have an agreement that this won't happen again but they sent another flood on October 23. I spoke to the agent named GAB ANDA (not his real name) but he threatened me and cursed me over the phone. I was able to record the call.
October 26, 2021 Dear GILBERT BUGARIN, Greetings! Thank you for your request dated Oct 23, 2021 12:15:20 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You seek for help due to unauthorized access, alleged public shaming, and threats of Online Lending App. Response to your request While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division ([email protected]) for drafting of response. You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. Thank you. Respectfully, FOI Officer