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Date: June 15, 2021, 7:54 p.m.

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Date: 2021-06-15 21:01:32.000000

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Date: 2021-06-15 21:38:36.000000

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INVADING OF PRIVACY FOR ONLINE LENDING APP & HARRASMENT

Published by Securities and Exchange Commission(SEC) on June 15, 2021.
Requested from SEC by R. Lacuesta at 07:54 PM on June 15, 2021.
Purpose: FILLING OF COMPLAINT ABOUT LENDING APPS
Date of Coverage: 06/15/2021 - 06/15/2021
Tracking no: #SEC-908050281304

M.REGAYAS June 15, 2021, 7:54 p.m.

Hi Good Day! Maa'm & Sir, Sana po mabasa nyo yung letter ko about sa lending apps na Pinoy peso, nag hiram po ako sa kanila ng 4,500 peru received ko ay 2kPlus lang due date ko po kahapon June 14,2021 kasi 7 days lang po duration ng loans nila, nag overdue po ako gawa ng late kulang po ako ng budget. today po sana ako magbabayad kasi sweldo at nag message po ako sakanila. nagulat po ako kahit hindi kasama sa binigay na contact references, ko tinawagan po nila boss ko. which is hindi po xia ang nilagay as contact reference. maari po sana mabigyan po ng action ang bagay na ito.

V.INFANTE June 15, 2021, 9:01 p.m.

June 15, 2021 Dear MELANIE, Thank you for your request dated Jun 15, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch re: INVADING OF PRIVACY FOR ONLINE LENDING APP HARRASMENT. We received your request on Jun 15, 2021 and will respond on or before Jul 06, 2021 07:54:00 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy05MDgwNTAyODEzMDQM, for request with ticket number #SEC-908050281304. Thank you. Respectfully, Violeta Infante FOI Officer

A.GUMTANG- REMALANTE June 15, 2021, 9:38 p.m.

June 15, 2021 Dear MELANIE REGAYAS, Greetings! Thank you for your request dated Jun 15, 2021 07:54:00 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for INVADING OF PRIVACY FOR ONLINE LENDING APP &; HARRASMENT. Response to Request Upon reading your request, I advise you to file a formal complaint before the Commission by following the following steps.   1. To File a Formal Complaint Against a Lending or Financing Company Refer to this link: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/complaints/ 2. Provide the necessary attachments, namely: a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company); b. loan agreement (if any); and c. valid government-issued ID. 3. Indicate the following personal information of the complainant in the complaint form: a. personal e-mail address; b. personal contact number/s; and c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission. 4. Use the below format in the subject head of e-mail in sending the complaint form to [email protected]:
 COMPLETE NAME_RESPONDENT COMPANY_SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Rachel Esther Gumtang- Remalante FOI Receiving Officer

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