National Telecommunications Commission(NTC)

September 14, 2020 Dear ekang ante, Greetings! Thank you for your request dated Sep 14, 2020 11:00:50 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You are that the Globe to be closed soon. Response to Request In reference to the above request, it seems that you are complaining about the services of the Globe company. In view of that, you may visit/contact the Consumer Welfare and Protection Division (CWPD) of this office for the complaint on services provided by Public Telecommunication Entities and other Service Providers regulated by the Commission. However, due to the present situation, you may send your formal written complaint to the CWPD thru [email protected], or please call the following contact numbers: 8-9213251 & 8-9267722 for further instructions. Your right to request a review: If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner [email protected] National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker