You have submitted an FOI request
Date: Feb. 23, 2022, 4:28 p.m.
Your request is already in review
Your request was denied
Date: 2022-02-28 09:12:37.000000
How was your request?
Published by Philippine Postal Corporation(PHLPost) on Feb. 23, 2022.
Requested from PHLPost by A. De Leon at 04:28 PM on
Feb. 23, 2022.
Purpose: Para ipaayos ang new postal id ko kasi gagamitin ko sa flight ko at pagrenew ng passport
Date of Coverage: 02/05/2021 - 02/05/2022
Tracking no: #PHLPost-391540405511
Good afternoon sir/maam Inquir ko lng po sana kung ano po dapat gagawin ko para ipaaayaos yong new postal id ko po kasi may bura po yong bar code at may gasgas sa front at nabura po yong birthday..and request ko po ako sana di malaki ang babayaran kasi wala na po akong pera pambayad sa gastos
February 28, 2022 Dear Ellachen, Greetings! Thank you for your request dated Feb 23, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Inquiry and Request form for new postal id damage. Response to your request This request is not a valid FOI request as the same is not a request for a document, but is more of a customer service or front line service request which should be addressed to, and could be best answered by our postal Id helpdesk. At any rate, in your case, it is unfortunate that you have to reapply for a new postal ID. For follow up questions, please contact our postal ID helpdesk through the following contact numbers: Landlines (02) 8742 7349 / (02) 8230 9875 Globe 09175215373 Smart 09988447629 Sun 09253212291 Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to: The Postmaster General & CEO Philippine Postal Corporation 3F Manila Central Post Office Building Magallanes Drive, Liwasang Bonifacio, Barangay 659-A, Ermita, 1000 Manila Email – [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Mark Joseph Abelardo FOI Receiving Officer