Professional Regulation Commission(PRC)

Good day, ma'am/sir!

I am LONAPE ALAP-AP CUBALAN and I am writing this email to ask for technical assistance with my PRC account. Today, I tried to register for the oathtaking for professional teachers but I cannot proceed because it says INFORMATION MISMATCH. I think the problem is in my middle name because in my LERIS account the middle name that I put is ALAP AP because the site doesn't allow me to put a dash (-) in my middle name meanwhile in my NOA they already put ALAP-AP in my records which is what is truly stated in my birth certificate. I hope you could help me to fix this problem.

May 23, 2023

Dear Ms. Lonape,

Thank you for your request dated May 23, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for INFORMATION MISMATCHED.

We received your request on May 23, 2023 and will respond on or before Jun 13, 2023 10:34:37 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBSQy04MDA5NTY0ODAxOTUM, for request with ticket number #PRC-800956480195.

Thank you.

Respectfully,

FOI Receiving Officer

May 24, 2023

Dear Lonape Cubalan,

Greetings!

Thank you for your request dated May 23, 2023 10:34:37 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for INFORMATION MISMATCHED.

Response to your request

While our aim is to provide information whenever possible, in this instance your request is a frontline service transaction and not valid as FOI request. May we respectfully provide the Client Relationship 
Management System (CRMS) link, where you can raise your queries to the appropriate office for them to provide an immediate resolution to your concerns.

https://crms.prc.gov.ph/feedbackform


Thank you.

Respectfully,
FOI Officer