Department of Labor and Employment(DOLE)

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Date: June 2, 2022, 10:39 a.m.

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Date: 2022-06-02 11:28:08.000000

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Date: 2022-07-07 13:58:04.000000

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Infographics on Common Labor Complaints, and the Effectivity of the DOLE Hotline

Published by Department of Labor and Employment(DOLE) on June 2, 2022.
Requested from DOLE by N. Gonzales at 10:39 AM on June 2, 2022.
Purpose: Educational purpose on a television show
Date of Coverage: 01/01/2002 - 06/02/2022
Tracking no: #DOLE-008242160847

J.BUSTAMANTE June 2, 2022, 10:39 a.m.

Greetings! I am a researcher from Maalaala Mo Kaya. We will be airing the life story of a worker whom, with the help of DOLE and NLRC, won a labor case on an abusive employer. Our intent is to encourage more workers to speak up and fight for their rights by seeking help from DOLE. For our infographics, we need the following data: 1) Common labor complaints or concerns from callers of the hotline since its first run (minimum wage, back wages, etc); 2) Success rate of complaints addressed on the hotline; 3) Specific hotlines or recommended actions for specific concerns. Thank you!

M.DOMETITA June 2, 2022, 11:28 a.m.

June 2, 2022 Dear Jazmine, Thank you for your request dated Jun 02, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Infographics on Common Labor Complaints, and the Effectivity of the DOLE Hotline. We received your request on Jun 02, 2022 and will respond on or before Jun 23, 2022 10:39:55 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEURPTEUtMDA4MjQyMTYwODQ3DA, for request with ticket number #DOLE-008242160847. Thank you. Respectfully, Madelyn Dometita FOI Officer

M.CABANSE July 7, 2022, 1:58 p.m.

July 7, 2022 Dear Jazmine Bustamante, Greetings! Thank you for your request dated Jun 02, 2022 10:39:55 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Infographics on Common Labor Complaints, and the Effectivity of the DOLE Hotline. Your FOI request is approved. Please refer to the attached file of the information you requested which our DOLE Hotline 1349/ DOLE Call Center provided with us. We hope that we address and provided you the necessary information about to your request. Thank you. Respectfully, Maria Teresa Cabance FOI Receiving Officer, Information and Publication Service

Attachments:

DOLE Call Center_Summary_in_Figure_June_2022.pdf - Maria Teresa Cabanse - [email protected]

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