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Date: Feb. 17, 2022, 8:42 a.m.

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Date: 2022-02-17 08:48:45.000000

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Date: 2022-02-18 15:59:21.000000

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IMPROPER POLICY

Published by Securities and Exchange Commission(SEC) on Feb. 17, 2022.
Requested from SEC by B. Suyom at 08:42 AM on Feb. 17, 2022.
Purpose: TO KNOW MY CONTRACT AND FULL AMOUNT OF MY DEBT
Date of Coverage: 02/17/2022 - 02/17/2022
Tracking no: #SEC-850672461250

S.DIMACULANGAN Feb. 17, 2022, 8:42 a.m.

Good day, nais ko lang po lumapit sainyo upang ilapit ang kaso ko sainyo, noong year 2019 po napilitan po ako umutang sa Lending/Company DIAMOND 8 LENDING COMPANY, dahil may sakit po ang aking anak kasalukuyan po na pandemic iyon, after ilan month po nagbayad po ako may resibo po ako na hawak, then pumalya po ako sa pagbayad sa kadahilanan na nawala po ako ng trabaho, ito pong DIAMOND LENDING ay may nareceived po ako ngayong taon na letter, February 2022 po, sinubukan ko din po lumapit at makipag ugnayan po sakanila bago pa po maisampa ang kaso, ngunit ayaw po nila ibigay ang kabuuan kontrata

I.GONZALES Feb. 17, 2022, 8:48 a.m.

February 17, 2022 Dear SHERYL, Thank you for your request dated Feb 17, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for IMPROPER POLICY. We received your request on Feb 17, 2022 and will respond on or before Mar 10, 2022 08:42:17 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster03072019100000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy04NTA2NzI0NjEyNTAM, for request with ticket number #SEC-850672461250. Thank you. Respectfully, Isma Gonzales FOI Officer

S.DIMACULANGAN Feb. 17, 2022, 8:51 a.m.

Hi, sana matulungan po ako kasi ginigipit po ako ng lending na iyan, ayaw nila ibigay ng kabuuan na babayaran ko gusto nila magbayad po ako ng 47,000 sa kinuha kong 12, 000 tapos kinasuhan po nila ako anti boucing check samantalang sila po ang nag assist sa akin para makuha ko agn cheque na iyon sila din po nag offer nito.

A.GUMTANG- REMALANTE Feb. 18, 2022, 3:59 p.m.

February 18, 2022 Dear SHERYL DIMACULANGAN, Greetings! Thank you for your request dated Feb 17, 2022 08:42:17 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for IMPROPER POLICY. Response to Request To get more information about your complaint, you may file a formal complaint before the Commission.   1. To File a Formal Complaint Against a Lending or Financing Company Refer to this link: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/complaints/ 2. Provide the necessary attachments, namely: a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company); b. loan agreement (if any); and c. valid government-issued ID. 3. Indicate the following personal information of the complainant in the complaint form: a. personal e-mail address; b. personal contact number/s; and c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission. 4. Use the below format in the subject head of e-mail in sending the complaint form to [email protected]:
 COMPLETE NAME_RESPONDENT COMPANY_SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Rachel Esther Gumtang- Remalante FOI Receiving Officer

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