You have submitted an FOI request
Date: Sept. 12, 2021, 7:25 p.m.
Your request is already in review
Your request was denied
Date: 2021-09-13 14:10:33.000000
How was your request?
Published by National Bureau of Investigation(NBI) on Sept. 12, 2021.
Requested from NBI by C. Cureg at 07:25 PM on
Sept. 12, 2021.
Purpose: To file a legal case against the online seller and scammer
Date of Coverage: 02/03/2021 - 09/12/2021
Tracking no: #NBI-880462794021
Hi, I would like to file an official complaint against an online seller who is currently using this account on instagram”theauthenticitems”. I ordered two bags in February this year and paid 87k pesos via bank transfer to her account with Union Bank, account number 109485326292, her name is Mylene S. Gonzales. I didn’t received the items till date and I’ve been promised a refund but to date I didn’t received any amount. She keeps promising me every week for the last 8 months and I’m now at the point of seeking legal advise. I have the proof of transfer and communications with her.
Dear Rhea Rosana, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. In order to properly address your concerns, may we request that you submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. Kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City and bring the afore-said documents. If dissatisfied with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. Thank you. Respectfully, https://www.foi.gov.ph/help FOI Officer