Published by Insurance Commission(IC) on March 12, 2022.
Requested from IC by H. Nabesis at 12:41 AM on
March 12, 2022.
Purpose: Personal.
Date of Coverage: 01/24/2022 - 01/24/2022
Tracking no: #IC-925701302518
G.GONIDO
March 12, 2022, 12:41 a.m.
Hi! Would like to seek assistance.
I was scheduled for an IC-ACE online examination on January 24, 2022 but no email from IC-ACE regarding the registration link and details has been received. We already sent follow ups but still they've no response. How should this be resolved?
Hope to hear something from you. Thank you!
E.IGNACIO
March 14, 2022, 10:40 a.m.
March 14, 2022
Dear Gem Ivy Rowence,
Thank you for your request dated Mar 12, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for IC EXAM.
We received your request on Mar 12, 2022 and will respond on or before Apr 02, 2022 12:41:19 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTkyNTcwMTMwMjUxOAw, for request with ticket number #IC-925701302518.
Thank you.
Respectfully,
Edmar Ignacio
FOI Officer
T.ESPEJON
March 24, 2022, 11:44 a.m.
March 24, 2022
Dear Gem Ivy Rowence Gonido,
Greetings!
Thank you for your request dated Mar 12, 2022 12:41:19 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for IC EXAM.
Response to Request
In relation to your request, please be advised that, based on the record of the Licensing Division, you were scheduled for Online ACE Batch 3A on 24 January 2022. However, you were not able to proceed with the examination on the said date. Your company, Pru Life Insurance Corporation of U.K. (“Pru Life U.K.”) rescheduled the examination for Online ACE Batch 3B on 17 March 2022. The examinee was again unable to proceed with the examination on 17 March 2022 due to the use of an incorrect username. Considering the foregoing, Pru Life U.K. has again rescheduled the examination of the examinee to Online ACE Batch 3B on 08 April 2022.
For further concerns, you may contact their company administrator or send an email at [email protected].
For your information and guidance.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
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Thank you.
Respectfully,
Tranquilino Espejon
FOI Decision Maker
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