Department of Labor and Employment(DOLE)

Hi I would like to request help to get my money back from scammers.

I received an email from Wilson International Manpower Services with email address [email protected] on November 2,2022 saying last 8 slots left for February 2023 CANADA & UK deployment for Wilson International Manpower Services. I searched their agency in POEA and they are licensed agency so I paid 3,000 for me and another 3,000 for my partner which was sent to their gcash number 09777 496 0560 to take the slot available for November 5&6 webinar training. I kept calling them but it's unreachable.

November 29, 2022

Dear Anna Rose Suam,

I refer to my letter of Nov 05, 2022 09:34:40 AM; about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for I want to get my money back from scammers.

Our response to your request is due on Nov 25, 2022 09:34:40 AM. Unfortunately, it is taking longer than expected to deal with your request due to volume of requests received.

I apologize for this delay but have applied for an extension so we could work further on your request. We hope to be able to send you a response on or before Dec 23, 2022 09:34:40 AM.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEURPTEUtMjU4NjU2MDU4MjYzDA, for request with ticket number #DOLE-258656058263.

Thank you.

Respectfully,

Zyra Glerica E. Perlora
FOI Officer

December 13, 2022

Dear Anna Rose Suam,

Greetings!

Thank you for your request dated Nov 05, 2022 09:34:40 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for I want to get my money back from scammers.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to contact the National Telecommunications Commission at:

CONSUMER WELFARE & PROTECTION DIVISION 
ATTY. MARIA XANDRALYN M. MOLINA 
Chief, Consumer Welfare and Protection Division
 [email protected] 
Tel No:+63.2.8920.4464 Tel No:+63.2.8926.7722 Tel No:+63.2.8921.3251

Further, you may also try to access the STEP-BY-STEP GUIDE ON REPORTING TEXT SCAM COMPLAINTS TO THE NTC thru this link:
https://ntc.gov.ph/wp-content/uploads/2022/kontra_text_scam/STEP-BY-STEP%20GUIDE%20ON%20REPORTING%20TEXT%20SCAM%20COMPLAINTS%20TO%20THE%20NTC.pdf

For concerns regarding the licensed agency, you may contact the Department of Migrant Workers 
https://www.dmw.gov.ph/archives/services/recruiters.html
8-722-11-44 / 8-722-11-55
[email protected]
facebook.com/poea.gov.ph

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary Bienvenido E. Laguesma at DOLE Building, Muralla St., Intramuros, Manila. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you so much and keep safe!

Respectfully,

ZYRA GLERICA E. PERLORA
FOI Officer