You have submitted an FOI request
Date: April 6, 2023, 9:07 a.m.
Your request is already in review
Your request was denied
Date: 2023-04-11 11:02:44.000000
How was your request?
Published by National Telecommunications Commission(NTC) on April 6, 2023.
Requested from NTC by R. Bongabong at 09:07 AM on
April 6, 2023.
Purpose: For my safety and protection
Date of Coverage: 04/06/2023 - 04/06/2023
Tracking no: #NTC-985600779074
how can i complain? because GCash has been wanting me to provide my personal information and pictures and my ID card many several times
April 11, 2023 Dear Ray John, Greetings! Thank you for your request dated Apr 06, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for how can i complain? because GCash has been wanting me to provide my personal information and picture. Response to your request While our aim is to provide information whenever possible, in this instance this Office can't provide any information regarding your complaint. However, we suggest that you visit personally the concerned service center and request for the list of requirements regarding your concerns. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: ATTY. ELLA BLANCA B. LOPEZ Commissioner NTC Bldg., East Triangle, Diliman, Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully yours, Divina Daquioag FOI Officer