National Telecommunications Commission(NTC)

November 28, 2021 Dear Ms Benitez, I refer to my letter of Nov 08, 2021 09:24:05 AM; about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Historical percentages of internet connectivity in the Philippines. Our response to your request is due on Nov 29, 2021 09:24:05 AM. Unfortunately, it is taking longer than expected to deal with your request because the Operating Unit assigned to provide the requested information is busy with other equally important tasks assigned in their unit, I apologize for this delay but have applied for an extension so we could work further on your request. We hope to be able to send you a response on or before Dec 27, 2021 09:24:05 AM or maybe earlier than that date. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at http://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0zNzIyODMzMzYwODYM, for request with ticket number #NTC-372283336086. Thank you. Respectfully yours, EDGARDO V. CABARIOS Deputy Commissioner FOI Decision Maker

December 9, 2021 Dear Ms. Benitez, Greetings! Thank you for your request dated Nov 08, 2021 09:24:05 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for the following : 1. Historical percentages of internet connectivity in the Philippines and other related broadband and cellular data; 2. Average cost of a broadband connection and mobile data in the Phils.; 3. Average amount of time spent by a Filipino online and preferred means of connecting to the internet. Response to Request Your FOI request is approved. I enclose a copy of some of the information you requested based on available records on file from the concerned Operating Unit. However, you may download the following readily available Memorandum Circulars/Order at the NTC website (www.ntc.gov.ph) that may be of help to your research: 1. MC No. 10-12-2016, Rules on the Measurement of Mobile Broadband/Internet Access Service; 2. MC No. 07-08-2015, Rules on the Measurement of Fixed Broadband Internet Service; 3. MC No. 19-12-2004, Service Performance Standards for Internet Access Services and Wired Telecommunications Services. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner NTC Bldg., East Triangle, Diliman, Quezon City Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, EDGARDO V. CABARIOS Deputy Commissioner FOI Decision Maker