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Date: April 24, 2021, 1:16 p.m.

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Date: 2021-04-26 08:26:55.000000

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Date: 2021-04-27 22:33:17.000000

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Harrasment from an online lending company

Published by Securities and Exchange Commission(SEC) on April 24, 2021.
Requested from SEC by K. Dial at 01:16 PM on April 24, 2021.
Purpose: Legal assistance
Date of Coverage: 03/31/2021 - 04/24/2021
Tracking no: #SEC-709894549745

L.PALMA April 24, 2021, 1:16 p.m.

Can i request to check if this online lending is legit or with pending case. They continuesly send messages with harrasment and insult as i was unable to pay on time, i sent notification prior that i had a miscarriage and currently on leave. I can send the name of the said company privately. Thanks

I.GONZALES April 26, 2021, 8:26 a.m.

April 26, 2021 Dear Leorie, Thank you for your request dated Apr 24, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Harrasment from an online lending company. We received your request on Apr 24, 2021 and will respond on or before May 14, 2021 01:16:39 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster02202018193000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy03MDk4OTQ1NDk3NDUM, for request with ticket number #SEC-709894549745. Thank you. Respectfully, Isma Gonzales FOI Officer

A.GUMTANG- REMALANTE April 27, 2021, 10:33 p.m.

April 27, 2021 Dear Leorie Palma, Greetings! Thank you for your request dated Apr 24, 2021 01:16:39 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Harrasment from an online lending company. Response to Request For violations on the laws, rules and regulations of enforced by the Securities and Exchange Commission, we advise you to file a formal complaint before the Commission.   1. To File a Formal Complaint Against a Lending or Financing Company Refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/ 2. Provide the necessary attachments, namely: a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company); b. loan agreement (if any); and c. valid government-issued ID. 3. Indicate the following personal information of the complainant in the complaint form: a. personal e-mail address; b. personal contact number/s; and c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission. 4. Use the below format in the subject head of e-mail in sending the complaint form to [email protected]:
 COMPLETE NAME_RESPONDENT COMPANY_SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Rachel Esther Gumtang- Remalante FOI Receiving Officer

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