National Privacy Commission(NPC)

I would like to report this online lending app pesohere. 
I have loan with then, I am asking for 5 days to settle my loan, but then they keep on sending, threats, Harassment and sending my information to others without my consent.

I am hoping for your assistance.

Thank you

Dear Maria Concepcion Abanilla,

Greetings from the National Privacy Commission (NPC)!

Thank you for your request dated 31 December 2023 at 01:51 P.M. under Executive Order No. 2, s. 2016, on Freedom of Information (FOI) in the Executive Branch.

Your request

You want to report the online lending app Pesohere due to alleged harassment and unauthorized disclosure of your information.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request but may be the subject of a complaint, the filing of which should follow our process under the NPC Citizen’s Charter.

Executive Order No. 2, s. 2016, provides for the guidelines on full public disclosure and transparency in the public service which covers only access to information, official records, public records, and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development.

In this regard, complaints and request for clarification on data privacy violations should follow the guidelines provided for in the Citizen’s Charter of our agency, which you may access through this link: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/

Furthermore, you may also consider to seek assistance from the following agencies listed below:

1. Unfair Debt Collection Practices - Securities and Exchange Commission  

Harassment (Section 1, SEC Memorandum Circular No. 19, Series of 2019) 

Corporate Governance and Finance Department   

E-mail Address: [email protected]   
Telephone Number: +63 (8) 818-7264

Financing and Lending Companies Division

E-mail Address: [email protected]
Telephone Number: +63 (8) 818-5990

2. Other forms of Harassments/Threats/Fraud/Scam   

NBI Cybercrime Division   

E-mail Address: [email protected]   
Telephone Number: +63 (8) 562-6228

PNP Anti-Cybercrime Group   

E-mail Address: [email protected] & [email protected]   
Telephone Number: +63 (8) 723-0401 local 7491

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer