You have submitted an FOI request
Date: May 2, 2022, 6:44 p.m.
Your request is already in review
Your request was denied
Date: 2022-05-23 09:35:46.000000
How was your request?
Published by National Privacy Commission(NPC) on May 2, 2022.
Requested from NPC by C. Sapues at 06:44 PM on
May 2, 2022.
Purpose: Complaint of Continuous Harassment via online lending app Spendcash and Ant wallet
Date of Coverage: 04/26/2022 - 05/02/2022
Tracking no: #NPC-598435065247
Good Day, I would like to write a formal complaint about these 2 lending apps after installing their app my online banking was inaccessible and some of my other social account. On their app there's no cancel option until their money was credited to my gcash account. The money is still in my account and been trying to work out with them since i no longer needed it. I sent them an email but never been granted i talked to their outbound customer service but they were very rude and they keep on yelling over the phone.. until lately i found out their illegal. My daughter 9 years old got a rude cal
Dear Gina Patricia Maloles, Greetings! Thank you for your request dated May 02, 2022 06:44:13 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Harassment of Online App and possible phishing. Response to your request While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division ([email protected]) for the drafting of response. You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. Thank you. Respectfully, https://www.foi.gov.ph/help FOI Officer