You have submitted an FOI request
Date: May 8, 2022, 4:50 p.m.
Your request is already in review
Your request was denied
Date: 2022-05-13 14:20:27.000000
How was your request?
Published by National Bureau of Investigation(NBI) on May 8, 2022.
Requested from NBI by M. Caintic at 04:50 PM on
May 8, 2022.
Purpose: To report harassment and death threats of employees of Well Cash via Text Messaging (SMS).
Date of Coverage: 05/07/2022 - 05/08/2022
Tracking no: #NBI-259204089587
I would like to request investigation and closure of Well Cash lending app. Employees have been engaging in messages threatening harm and death towards the debtor as well as family members. This needs to stop.
May 13, 2022 Dear John Barrymoore, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. Meanwhile, you may also reach out to Securities and Exchange Commission (SEC) as regards your complaint with the lending company. You may follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/. If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer