You have submitted an FOI request
Date: May 11, 2022, 4:32 a.m.
Your request is already in review
Your request was denied
Date: 2022-05-16 16:15:13.000000
How was your request?
Published by National Telecommunications Commission(NTC) on May 11, 2022.
Requested from NTC by P. Quiaño at 04:32 AM on
May 11, 2022.
Purpose: Stop the public shaming, harassing and threatening to online lending client
Date of Coverage: 05/09/2022 - 05/11/2022
Tracking no: #NTC-795940607612
Please help me stop them for sending text to my family and other contacts on my phonebook. The cashcow, binhi, peranyo, upeso, peraplus/Lpera, zippera, etc... these are the company with agents that are rudely and harassing me to pay them even they put already overdue penalty to my loan. And its the first time i was not able to pay on full. They threatening me by posting my picture along with my government issued id in social media if i will not pay them. I have hypertension that is why im not feeling well now. I want them to be blocklist using different kinds of number thru computer.
May 16, 2022 Dear Ms. Madulid, Greetings! Thank you for your request dated May 11, 2022, 04:32:17 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You are reporting harassment and threatening text messages received from an online lending company and posting defamatory information on social media against you. Response to your request While our aim is to provide information whenever possible, this Office suggests that you file your complaint or request to the National Privacy Commission, the authorized agency that may give the appropriate attention to your concern, or you may also visit their website at www. privacy.gov.ph for more information regarding their mandates and functions. You may use this eFOI portal again but direct your request to the NATIONAL PRIVACY COMMISSION. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: ATTY. GAMALIEL A. CORDOBA Commissioner NTC Bldg., East Triangle, Diliman, Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully yours, DIVINA N. DAQUIOAG FOI Officer