Government Service Insurance System(GSIS)

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REQUEST
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Date: Jan. 13, 2022, 3:06 p.m.

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Date: 2022-01-15 15:25:09.000000

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Date: 2022-01-18 10:41:37.000000

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GSIS kiosk

Published by Government Service Insurance System(GSIS) on Jan. 13, 2022.
Requested from GSIS by F. Valencia at 03:06 PM on Jan. 13, 2022.
Purpose: inquiry regarding GSIS kiosk
Date of Coverage: 01/13/2022 - 01/13/2022
Tracking no: #GSIS-424292638033

K.CORONEL Jan. 13, 2022, 3:06 p.m.

Hello! I would like to inquire about the following information regarding GSIS (Government Service Insurance System) kiosk: 1. How do I report errors or bugs in the GSIS kiosk? The GSIS kiosk located at Ali Mall, 13th Avenue corner, P. Tuazon Blvd, Cubao, Quezon City, Metro Manila shows an date of December 13, 2013 causing some records cannot be verified due to the incorrect date. 2. How many working days before your records be updated after revising your contact information in GSIS kiosk?

A.OCAMPO Jan. 15, 2022, 3:25 p.m.

Good day. Thank you for reporting the kiosk error. It has been referred to the concerned IT personnel for their appropriate action, For your query number 2, may we know if this has been addressed already? Thank you very much and keep safe.

K.CORONEL Jan. 15, 2022, 6:32 p.m.

The problem has been addressed. Thank you very much for your prompt response to the questions I've raised and addressing the problem regarding the GSIS kiosk.

A.OCAMPO Jan. 18, 2022, 10:41 a.m.

We are now closing this eFOI request. Thank you.

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