Department of Education(DepEd)

November 22, 2023 Dear Yancy, Greetings! Thank you for your request dated Nov 21, 2023 01:36:40 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for graduation certificate and transcript of records. Response to Request Please be informed that the Department of Education - Central Office does not keep learners’ school records. You may refer to the Guidelines on Learner's School Records in the DepEd Order No. 54, s. 2016 titled "Guidelines on the Request and Transfer of Learner’s School Records" regarding your request for a Form-137 (Permanent Record), Form-138 (Report Card), and other school records for your information and guidance: - https://www.deped.gov.ph/wp-content/uploads/2019/01/DO_s2016_54.pdf For further clarification, you may directly seek the assistance of the school where you graduated or the Schools Division Office near your area. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing or visiting our office through the following: Public Assistance Action Center Unit M-106-A, G/F, Mabini Bldg., DepEd Complex, Meralco Ave., Pasig City 1600 Tel. Nos.: (02) 636-1663 / 633-1942 Email Address: [email protected] Website: http://www.deped.gov.ph/contact-us [Help us improve our service: https://bit.ly/DepEdFOIFeedback] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Public Assistance Action Center FOI Receiving Officer