National Bureau of Investigation(NBI)

Mam/sir, patulong po ako sa ngyari sa akin sa gcash.march 10 nagtaka sa wallet balance ko bakit wala ng laman pag check ko sa transaction history auto debited na sa gcredit ko.Wala naman ako utang kay gcredit.Nag ask ako ng SOA lumabas na umutang daw ako ng 10,010 at nagbayad kay sa shopee.Nag email ako sa gcash at ini insist nila na bayaran ko ang utang kasi nga the same gcash account at device daw. Nagtaka lang ako kasi wala naman ako shopee. Mag isa lang ako dito sa bahay at naka enable ang fingerprint ko.unfair kung babayaran ko ng hindi ko napakinabangan.ngsearch ako fb dami n pala victim

April 6, 2022

Dear Juvy,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer