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Date: Dec. 10, 2019, 12:05 p.m.

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Date: 2019-12-10 13:34:46.000000

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Date: 2019-12-20 08:25:07.000000

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Gcash verification

Published by National Telecommunications Commission(NTC) on Dec. 10, 2019.
Requested from NTC by V. Machado at 12:05 PM on Dec. 10, 2019.
Purpose: Why I am not being verified
Date of Coverage: 10/01/2019 - 12/10/2019
Tracking no: #NTC-308729583702

V.MACHADO Dec. 10, 2019, 12:05 p.m.

Hi Im Vic Machado and would like to know why GCash/Globe cannot review my account request for partial or full verification. My gcash# 09958557487 until now is not yet verified by Gcash. Though i have already made the request for almost 2 months and made followups in their help support desk i got nothing but promises i have to wait the result and resolution being undertaken by their support specialist which Gcash support team preventing me to contact and speak to any of their specialist team. My money is being witheld in my gcash account thst caused me sleepless night and terrible stress.

D.DAQUIOAG Dec. 10, 2019, 1:34 p.m.

December 10, 2019 Dear Vic, Thank you for your request dated Dec 10, 2019 12:05:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Gcash verification. We received your request on Dec 10, 2019 12:05:30 PM and will respond on or before Dec 31, 2019 12:05:30 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0zMDg3Mjk1ODM3MDIM, for request with ticket number #NTC-308729583702. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS Dec. 20, 2019, 8:25 a.m.

December 20, 2019 Dear Vic Machado, Greetings! Thank you for your request dated Dec 10, 2019 12:05:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request: You asked for Gcash verification. Response to Request: Your FOI request is approved. I enclosed a copy the response to your request. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

Attachments:

NTC FOI 308728583702.pdf

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