You have submitted an FOI request
Date: July 4, 2023, 6:56 p.m.
Your request is already in review
Your request was denied
Date: 2023-07-10 14:10:12.000000
How was your request?
Published by National Telecommunications Commission(NTC) on July 4, 2023.
Requested from NTC by A. Garcia at 06:56 PM on
July 4, 2023.
Purpose: PALPAK NA SISTEMA AT WALA SILANG PAKIALAM SA REKLAMO
Date of Coverage: 07/04/2023 - 07/04/2023
Tracking no: #NTC-377614045910
Pa Complain naman sa GCASH PO. Nagsend po ako ng 5000. Itinawag ko na sa CS nila kaso paulit ulit sila na sinasabi follow up sa AUDIT TEAM. Hanggang ngayon PO WALA PA DIN.
July 10, 2023 Dear Mr. Garcia, Greetings! Thank you for your request dated Jul 04, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for assistance regarding the GCASH transaction. Response to your request While our aim is to provide information whenever possible, in this instance this Office would like to inform you that this is not our mandate. However, you may wish to visit personally the concerned provider and do not just rely on calling them. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: THE COMMISSIONER [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully yours, Divina Daquioag FOI Officer