You have submitted an FOI request
Date: Aug. 23, 2021, 1:06 p.m.
Your request is already in review
Your request was denied
Date: 2021-08-25 11:14:39.000000
How was your request?
Published by National Telecommunications Commission(NTC) on Aug. 23, 2021.
Requested from NTC by S. Flores at 01:06 PM on
Aug. 23, 2021.
Purpose: I want GCASH TO REFUND MY MONEY
Date of Coverage: 08/10/2021 - 08/12/2021
Tracking no: #NTC-002982531754
1. June 4 is the date of transaction and gcash did not send the money to my recipient bank. 2. ive been fixing this issue for almost 3 months and up until now no money is being refunded even though i already presented my proof regarding the money being not received by eastwest bank. 3. the money is for my tuition fee amounting 4940, if I cant fix it before August end, i will be drop out to my school
August 25, 2021 Dear Ms. Teodoro, Greetings! Thank you for your request dated Aug 23, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for GCASH REFUND. Response to your request While our aim is to provide information whenever possible, in this instance this Office determined that your concern is not a valid FOI. However, you may wish to contact the GLOBE Service Center and the NBI Philippines, Anti-Crime Office for that matter. Then google the complete contact details on how to file your report. For further assistance you may review the FAQ section of the eFOI site: https://foipmo09232019155230-dot-efoi-ph.appspot.com/help. May you be guided accordingly. Thank you. Respectfully yours, Divina Daquioag FOI Officer