Philippine National Police(PNP)

Hi! 

I was scammed last Dec. 14-16, 2021 under a fraudulent GCash account. I already contacted GCash and they advised me to contact the police so they can disable the fraudulent accounts and continue their internal investigations of my concern. 

I already reported and sent an email to the PNP last December after the incident happened but they didn't acknowledge and reply to my email.

I hope you can help so I can refund my money. 

Thank you so much!

January 17, 2022

Dear Lorenz Mae Vanguardia,

Greetings!

Thank you for your request dated Jan 12, 2022 03:05:10 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for fraud account.

Response to your request

To file formal complaints, please personally report to ACG Headquarters in Camp Crame, Quezon City or to the Regional Anti-Cybercrime Unit (RACU). 
Click here for the list of RACU addresses:
https://pnpacg.ph/main/contacts

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
NOSU ACG FDM
FOI Officer