Land Transportation Office(LTO)

March 1, 2023 Dear Reymond Flores, Greetings! Thank you for your request dated Feb 21, 2023 09:19:24 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Forgotten email and client ID in LTO LTMS Portal. Response to your request We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information from Maaari po kayo mag-email sa aming client care para po matulungan nila kayo sa inyong LTMS concern. Ito po ang kanilang email: [email protected]. I-provide lamang po ang mga sumusunod na kinakailangan sa ibaba: 1.) Active email address 2.) One valid ID with signatures 3.) Letter of consent indicating that you allow LTO client care to change/retrieve your LTMS portal account, dated today with your name and signature. 4.) Current photo of holding your valid ID. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary Jose Arturo Tugade at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below! https://forms.gle/42Fk8aNgoaSVbgkb9 If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Respectfully, LTO FOI OFFICER