You have submitted an FOI request
Date: Dec. 5, 2022, 2:45 p.m.
Your request is already in review
Your request was denied
Date: 2022-12-05 17:20:57.000000
How was your request?
Published by Civil Aeronautics Board(CAB) on Dec. 5, 2022.
Requested from CAB by C. Muros at 02:45 PM on
Dec. 5, 2022.
Purpose: Follow up refund status
Date of Coverage: 10/29/2022 - 10/30/2022
Tracking no: #CAB-137767673888
Good day. I would just like to follow up the status of our refund request in Air asia which was process last October 29 2022. The owner of the money is a senior citizen and need the money for her maintenance medicine. Every time i message the air asia support status is in progress. My reference number is 113711822. Hope to speed up the process and get the refund the soonest. Thank you.
December 5, 2022 Dear Sheila, Greetings! Thank you for your request dated Dec 05, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Follow up refund in Air asia. Response to your request While our aim is to provide information whenever possible, in order to facilitate your request, kindly submit inquiry/follow up to the CAB legal division through their email address [email protected]. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Extyn Nacubuan FOI Officer