Overseas Workers Welfare Administration(OWWA)

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Date: Jan. 12, 2021, 11:22 a.m.

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Date: 2021-01-18 15:11:10.000000

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Date: 2021-02-01 20:35:18.000000

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Follow up on owwa-dole-akap

Published by Overseas Workers Welfare Administration(OWWA) on Jan. 12, 2021.
Requested from OWWA by M. Endico at 11:22 AM on Jan. 12, 2021.
Purpose: Oww-dole-akap
Date of Coverage: 12/14/2020 - 12/18/2020
Tracking no: #OWWA-516185447738

J.JAVIER Jan. 12, 2021, 11:22 a.m.

Dear Sir/Madam, Good day, Last friday (January 8, 2021) I am personally went to DOLE-NCR to follow up regarding my cash assistance, I learned that it was approved on December 16, 2020 and was release on December 17 2020, but due to some system errors the agency cannot provide me my tracking number and instead advice me to email and call, Just a quick follow in my case: Name:Joy Manuel Celestial Javier Birthday:04/09/1988 Category:Landbase Region:NCR Contact:09369047160 Email;[email protected] Application status; Released Date applied: Dec. 14, 2020 Approved dated: 12/16/2020

M.D. ERUM Jan. 18, 2021, 3:11 p.m.

January 18, 2021 Dear Mr. Joy Manuel Javier, Thank you for your request dated Jan 12, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for an update of your DOLE-AKAP Application. We received your request on Jan 12, 2021 and will respond on or before Feb 02, 2021 11:22:28 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster07042018130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU9XV0EtNTE2MTg1NDQ3NzM4DA, for request with ticket number #OWWA-516185447738. Thank you. Respectfully, MCDMErum OWWA-FOI Officer

J.JAVIER Jan. 27, 2021, 6:55 p.m.

Hi, This is to update my claim regarding my dole-akap. Just a quick follow up for the reason I am receiving a lot of false answer everytime I try to follow up to email and landline. I am still waiting for an answer why I still font have a reference num. I hope you can help me in my claim especially in this pandemic situation. Joy Manuel Celestial Javier Date applied; Dec.14.2020 Date approved: Dec.16. 2020 Date released: Dec. 17. 2020 Ref. Num. Nothing

D.TORRES Feb. 1, 2021, 8:35 p.m.

February 1, 2021 Dear Mr. Joy Manuel Javier, Greetings! Thank you for your request dated Jan 12, 2021 11:22:28 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for an update of your DOLE-AKAP Application. OWWA Verification System shows that you applied online on December 14, 2020 was evaluated by OWWA-NCR as APPROVED on 12/16/2020. Your documents were forwarded to DOLE Regional Office NCR on 12/17/2020 for the release of your financial benefit. You may follow up at email: [email protected] or track your DOLE-AKAP at: http://doleakaptracker.owwa.gov.ph. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, RODRIGO F. PASCUA, JR. OWWA Deputy Administrator FOI Decision Maker

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