You have submitted an FOI request
Date: Feb. 1, 2021, 9:28 p.m.
Your request is already in review
Date: 2021-02-05 16:06:38.000000
Your request was denied
Date: 2021-02-05 16:20:46.000000
How was your request?
Published by National Telecommunications Commission(NTC) on Feb. 1, 2021.
Requested from NTC by E. Domingo at 09:28 PM on
Feb. 1, 2021.
Purpose: You're not answering my emails, even the 8888 complaint I filed vs NTC
Date of Coverage: 02/01/2021 - 02/01/2021
Tracking no: #NTC-223584805912
Dear NTC, I've sent you multiple emails regarding my complaint vs Globe on not providing me higher speed aside from 3 mbps and you're not replying. I even filed it through 8888 and you're still not replying. Elmer Domingo [email protected]
February 5, 2021 Dear Elmer, Thank you for your request dated Feb 01, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Follow Up on my case vs Globe. We received your request on Feb 01, 2021 and will respond on or before Feb 22, 2021 09:28:43 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0yMjM1ODQ4MDU5MTIM, for request with ticket number #NTC-223584805912. Thank you. Respectfully, Divina Daquioag FOI Officer
February 5, 2021 Dear Elmer Domingo, Greetings! Thank you for your request dated Feb 01, 2021 09:28:43 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked this Commission to Follow Up on your case vs Globe. Response to your request While our aim is to provide information whenever possible, in this instance this Office does not have any basis on what information to disclose to you. Since this portal is not the proper venue for your concern, may we suggest that you contact our Consumer Welfare Division at 89267722 for that matter? For further assistance, you may review the FAQ section of the eFOI site: https://pcoomaster10262017200000-dot-efoi-ph.appspot.com/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner NTC Bldg., East Triangle, Diliman, Q.C Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker