Philippine National Police(PNP)

Hello, PNP team. Good day! Would like to request for your help. I was scammed yesterday January 8, 2022. I ordered online through Facebook with an FB Page of Candy Gadget House. With their downpayment first policy and good schemes. I paid for it amounting 23, 500 pesos then I waited for the item to be delivered. Unfortunately, I did not received it. I also message this fb page, tons but no more message I have received from them. I am also worried that possibly they will use my ID. I sent them it because it was one of the requirements. Kindly, help. Hope to get a response soon. Thank you.

Hello, Thank you so much for noticing my request. Today, I just found out that they have a lot of victims and as of yesterday, there was another victim. I just get a chance to do a conversation with them. Just saw angry reacts in their posts and tried to chat that person. They say they already filed it in the NBI I think last year but no action was performed. I hope we can caught this scammer together with the PNP Cyber Crime Unit. I am also concerned with the people that can be scammed also. I can help with every docs you need I'll try to give it so we can have a lead.  Just let me know. 

Just today, they changed their shop logo. Hope it can help.
https://www.facebook.com/Gdgtzhawz/

Also, you can search in FB "Candy Gadget House Scam". There's a post about it that they changed their names multiple times. Hope it can help and might as well have a lead.

The mode of payment we have is in GCASH, his GCASH Name is Rowell Mendez. He sent me also an ID of him named Rowell Ong Mendez. I am just not sure if it is legit ID or the picture of the people attached to it but I have a picture of the ID he sent, I can send it to you. Just let me know. It is also matched with the GCash Name that I sent my payment with.

This is his Gcash Number: 09166479747. Hope you can help us. :( And have that person spend his whole life in jail. Any information or docs needed that can help you with the investigation, let me know I will try my best to cooperate with you guys. Thank you.

January 10, 2022

Dear Michelle Catindig,

Greetings!

Thank you for your request dated Jan 09, 2022 08:56:30 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Facebook Online Scam.

Response to your request

To file formal complaints, please personally report to ACG Headquarters in Camp Crame, Quezon City or to the Regional Anti-Cybercrime Unit (RACU). 
Click here for the list of RACU addresses:
https://pnpacg.ph/main/contacts

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
NOSU ACG FDM
FOI Officer