You have submitted an FOI request
Date: July 26, 2023, 2:12 p.m.
Your request is already in review
Your request was denied
Date: 2023-07-31 08:50:05.000000
How was your request?
Published by Philippine National Police(PNP) on July 26, 2023.
Requested from PNP by A. Bosaing at 02:12 PM on
July 26, 2023.
Purpose: Maghain ng reklamo laban kay Hazel Imbea na mayari ng Accesories and Gadgets hub sa Sto.tomas Bats.
Date of Coverage: 07/10/2023 - 07/26/2023
Tracking no: #PNP-816990815671
Nagorder kami ng 2 iphone 7+ at isang 14promax ngunit walang dumadating na order. Halos 2 lingo n ito buhat ng aming orderin. Nagoffer sila ng papalitan ang 7+ para sa XR wag lang namin icancel. Nakaattach na files ang screenshot kung saan natrack sa j&t ang mga parcel ngunit ang isa ay dmting n walang laman. Nagkakaroon din ng insidente na kami ay blinock nila at hindi agad sumasagot sa text. ang mga naturang order ay bayad na nagkakahlaga ng 67,000.00 at nasa baba ang kopya ng pagpapadala ng bayad. Ngayon nais na namin icancel ang order ngunit hindi sila sumasagot.
July 31, 2023 Dear Ms. Almario, Good Day Thank you for your request dated July 26, 2023 under Executive Order No. 2 (s.2016) on Freedom of Information in the Executive Branch. You asked/inquire about Estafa. While our aim is to provide information whenever possible, however, please be informed that your concern does not belong within the scope of FOI, this may fall to PNP frontline services which are being catered by Police Stations. You may personally visit the nearest Police Station of the area to file an official complain. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Regional Director, PRO 4A. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). May we request to fill up the FOI Client/Customer Survey with the link provided to better improve our services regarding FOI https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform Thank you. Respectfully, PRO 4A Philippine National Police FOI Officer