January 11, 2024
Dear Joy arabel Ortega,
Greetings!
Thank you for your request dated Jan 10, 2024 08:09:47 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
You asked for ephilid.
Your FOI request is approved.
To download the ePhillD, the registered persons shall do the following:
1. Open their preferred browser and navigate to https://ephilid.philsys.gov.ph/.
2. Enter their Transaction Reference Number and wait for the prompt to confirm the availability of their ePhillD.
lf the ePhillD is already available, they will be redirected to another form. Otherwise, an error message will appear on their screen stating that their "ePhillD is not yet ready for download”.
3. Once redirected to the next form, they shall enter their Last Name, First Name, Middle Name, and Date of Birth. Their registered mobile number will be displayed, but "masked" for security purposes.
4. Click the "GET OTP" button, and then click "OK" on the pop-up screen that appears.
5. Wait for the OTP (one-time password) to arrive via SMS on their registered mobile number.
The OTP will be sent to the mobile number that they have provided during Step 2 registration.
6. Upon receipt of the OTP, a pop-up screen will appear, and they will be redirected to another tab which displays the message "Success: OTP sent to registered mobile number". Then, click "OK”.
7. Enter the OTP received via SMS into the appropriate field on the form, and then click "Submit".
lf the OTP is valid; a pop-up screen will appear with the message "Success: Download successful. Please access our ePHlLlD using the password sent to your active mobile number". Then, click "OK".
Meanwhile, they can request a new one if the OTP is invalid or has expired. Then, enter the new OTP to proceed. lf the registered persons fail to input the correct OTP for the fifth time, a pop-up screen with the message "Too many OTP requests. Maximum attempt is reached for the day," will appear.
8. Wait for the download to complete, and then locate the ePhillD PDF file on their device.
9. Open the PDF file and enter the password that was sent to their registered mobile number to view their ePhillD.
The downloaded ePhillD shall NOT be allowed to be printed in any printing medium (i.e., PVC card) other than paper.
Only those registered persons who received a text message sent by PSA can download the ePhilID.
For other concerns, you may reach PhilSys Registry Office thru email at
[email protected], Hotline 1388, and https://facebook.com/PSAPhilSysOfficial.
We would love to hear your Feedback so we can improve our services. Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.
Thank you.
Respectfully,
Rene C. Mendoza
(Assistant National Statistician)
Officer-in-Charge
Information Technology and Dissemination Service
