Home Development Mutual Fund/Pag-IBIG Fund(HDMF)

I would like to know  all of the employment history of my deceased father.. we are trying to claim his pag-ibig benefits but pag ibig employee said that we want other documents that has the name of the companies that my father worked on. We remember only this companies :

LAWIN
Tammarraw Security Agency
Money Asia
Standard
Teri Outerwear
Tuscan

Pag ibig employee (sm aura branch) said that Those employees was not in the record of my father.   We don't have any documents evidencing that my father was an employee of the said companies.. How can we get the benefits of my father?

26 November 2021

Dear MS. ANGELIE DEMONTANO,

This refers to your eFOI request received on 18 November 2021 sent to the eFOI portal of the Home Development Mutual Fund (Fund) wherein you inquired on: (i) the employment history of your deceased father; and (ii) how you can avail of the benefits of your father.

Kindly be informed that Section 3 of Executive Order No. 2, series of 2016 (Executive Order) grants every Filipino citizen the right to access information, official records, public records and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development. 

In accordance with the aforementioned Executive Order, the Pag-IBIG Fund People’s Freedom of Information Manual (Manual) also states that “Information for Disclosure” includes: information promoting the awareness and understanding of policies, programs, activities, rules or regulations affecting the public, government agencies, and the community and economy (Section 2 of the Manual). 

In other words, the nature and subject of requests for information pursuant to Executive Order No. 2, series of 2016 refer to the right of Filipino citizens to information on matters of public concern. It excludes requests pertaining to personal transactions with the Fund, which necessarily involves disclosure of personal information.

Considering that your request pertains to the personal transaction and record of your deceased father with the Fund, this is not covered under the aforementioned Executive Order and Manual. 

Also, may we inform you that it is Pag-IBIG Fund’s official course of action to release the information requested after due validation and verification of the member’s identity. This is for the protection of its members and to ensure the security of the member’s personal information in compliance with the Data Privacy Act of 2012.

Nevertheless, we took the liberty of endorsing your request to the operating unit concerned – the Member Services Sector Support Unit (MSSSU). For your inquiries or concerns, you may contact Ms. Jasmine A. Baltazar, Loans and Credit Evaluator II, at [email protected] and/or through telephone number 8422-3000 local 5399.

Thank you.

eFOI Receiving Officer