Department of Social Welfare and Development(DSWD)

Good afternoon i am faye camille naguit from mandaluyong. i got already my owwa last april . And i wasnt able to get my sss or any dswd. I need help after my grandma had stroke and my dad got to ER im the one who helped them for the medication thats why im trying to ask any help. I hope you understand me im a 1st time ofw who didnt finished my contract i hope you can help me. Please do help me. Hopefully i can have SAP or any help from dswd or dole camp thankyou

December 29, 2020

Dear Faye camille,

Thank you for your request dated Dec 28, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Dswd Financial assistance.

We received your request on Dec 28, 2020 and will respond on or before Jan 18, 2021 03:29:34 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at http://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEURTV0QtMTU3MDA2NzU4MjgzDA, for request with ticket number #DSWD-157006758283.

Thank you.

Respectfully,

Myrna Reyes
FOI Officer

19 January 2021


Dear Ms. Faye Camille Naguit,

Greetings!

Thank you for your request dated 28 December 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You are seeking the following: (1) Financial help from DSWD or DOLE CAMP because you were laid off from work as a first-time OFW and you didn’t finish your contract.. You already got something from OWWA. You need help as your grandmother had a stroke and your dad was hospitalized, you are helping with their medications.

Response to your request

Unfortunately, this is not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.

However, you may contact the DSWD Social Amelioration Program Hotline Numbers at telephone  number 16545 or by cellular phones through calling 09474822864 (Smart), 09162471194 (Globe) or 09329333251 (Sun) or texting 09189122813 or by e-mail at [email protected] to inquire about your concerns and/or report irregularities about the Social Amelioration Program brought about by the COVID-19 pandemic.

According to Republic Act No. 11469 or the Bayanihan to Heal as One Act, the Department of Labor and Employment (DOLE) is the government agency tasked to implement the DOLE-AKAP for OFWs displaced by the COVID-19 pandemic. Hence, you may wish to direct your request to the DOLE by submitting a request to the DOLE via this portal. You may also contact the DOLE by telephone (from fixed line phones) at 1349 or by visiting their website at https://www.dole.gov.ph.

For further financial help, you may contact DSWD NCR by phone at 8733-0010 to 18 or email them at [email protected] or directly at DSWD FO NCR’s Crisis Intervention Section at 8735-5413.

You may also try to contact the Mandaluyong City LGU if they could help you. You may contact their City Social Welfare and Development Office for financial assistance, as well.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary ROLANDO JOSELITO D. BAUTISTA at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


Respectfully,

Atty. Sittie Raifah M. Pamaloy-Hassan
FOI Decision Maker