You have submitted an FOI request
Date: Feb. 17, 2022, 7:57 p.m.
Your request is already in review
Date: 2022-02-21 14:40:23.000000
Your request was denied
Date: 2022-02-22 16:00:14.000000
How was your request?
Published by Land Transportation Office(LTO) on Feb. 17, 2022.
Requested from LTO by M. Fuentebella at 07:57 PM on
Feb. 17, 2022.
Purpose: To address the concern regarding my driver's license serial number
Date of Coverage: 06/05/2017 - 02/17/2022
Tracking no: #LTO-114817480786
Greetings! I am DILBERT MANANGHAYA DELA CRUZ. I am currently renewing my Driver's License. However, I was not able to register in LTO's portal. As I am submitting the required details, the system says that my serial number and license number is invalid. My previous license was registered last 2017 with the old format of license number and serial number. The portal is not accepting my license number and serial number. Here are my details: Name: DILBERT MANANGHAYA DELA CRUZ Birthdate: 1981-03-04 License No.: C05-98-111891 Serial No.: 0007349040M5 Validity: 5 years Thank you!
February 21, 2022 Dear Dilbert, Thank you for your request dated Feb 17, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Driver's License Serial Number. We received your request on Feb 17, 2022 and will respond on or before Mar 10, 2022 07:57:02 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0xMTQ4MTc0ODA3ODYM, for request with ticket number #LTO-114817480786. Thank you. Respectfully, LTO FOI Officer
February 22,2022 Dear Dilbert, Greetings! Thank you for your request dated Feb 17, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Driver's License Serial Number Response to your request While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform. Nonetheless, to assist you on your concern, the Serial Number is required in creating an LTMS Account. Unfortunately some of our clients still don't have a Driver's License Card or are still having trouble entering their serial number. So, in Creating your LTMS Account, you will see the first question will be: " Do you have a Philippine Driver’s or Conductor’s License?" Yes No Kindly select "NO" and then proceed to complete the Client Information and continue with your renewal. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary Edgar C. Galvante at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, LTO FOI Officer