You have submitted an FOI request
Date: Aug. 14, 2022, 1:41 p.m.
Your request is already in review
Date: 2022-08-31 11:37:38.000000
Your request was denied
Date: 2022-09-21 14:05:39.000000
How was your request?
Published by Land Transportation Office(LTO) on Aug. 14, 2022.
Requested from LTO by G. Orlando at 01:41 PM on
Aug. 14, 2022.
Purpose: License Renewal
Date of Coverage: 08/14/2022 - 08/14/2022
Tracking no: #LTO-577827474484
Good Day! I am a Non-Professional Driver's License Holder, and my license will soon to be expire. One of the requirements to renew a license is to get a CDE certificate through LTMS Portal, however when I tried to register and fill out the informations such as License Number and Serian Number of my Driver's License it appears that it is already registered where infact I never did that and it is my first time to browse the LTMS Portal. I hope you can help me to fix this because I need this to renew my Driver's License. Thank you!
August 31, 2022 Dear Gapusan, Thank you for your request dated Aug 14, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Driver's License Renewal. We received your request on Aug 14, 2022 and will respond on or before Sep 02, 2022 01:41:59 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy01Nzc4Mjc0NzQ0ODQM, for request with ticket number #LTO-577827474484. Thank you. Respectfully, LTO FOI Officer
September 21,2022 Dear Gapusan, Greetings! Thank you for your request dated Aug 14, 2022 01:41 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for a Driver's License Renewal Response to your request While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform. The Serial Number is required in creating an LTMS Account. Unfortunately some of our clients still don't have a Driver's License Card or are still having trouble entering their serial number. So, in Creating your LTMS Account, you will see the first question will be: " Do you have a Philippine Driver’s or Conductor’s License?" Yes No Kindly select "NO" and then proceed to complete the Client Information and continue with your renewal. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary Atty. Teofilo E. Guadiz III, CESO V at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below! https://forms.gle/42Fk8aNgoaSVbgkb9 If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, LTO FOI Officer