You have submitted an FOI request
Date: Feb. 15, 2022, 6:44 p.m.
Your request is already in review
Date: 2022-02-21 14:26:06.000000
Your request was denied
Date: 2022-02-22 09:32:42.000000
How was your request?
Published by Land Transportation Office(LTO) on Feb. 15, 2022.
Requested from LTO by D. Vizconde at 06:44 PM on
Feb. 15, 2022.
Purpose: Need to renew my license but the portal wont let me register since i don't have an actual card.
Date of Coverage: 02/15/2022 - 02/15/2022
Tracking no: #LTO-359054996396
I would like to know my license card serial number. I was not given an actual card on my last renew on 2017. Now I can't renew since I can't register on the lto portal since I don't know my serial number because I was not given an actual card in the first place. My driver license is D1102045016. Thanks.
February 21, 2022 Dear John Paul, Thank you for your request dated Feb 15, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Driver's license renewal but have not given a card on my last renew. We received your request on Feb 15, 2022 and will respond on or before Mar 08, 2022 06:44:58 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at http://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0zNTkwNTQ5OTYzOTYM, for request with ticket number #LTO-359054996396. Thank you. Respectfully, LTO FOI Officer
February 22,2022 Dear John Paul, Greetings! Thank you for your request dated Feb 15, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Driver's license renewal but have not given a card on my last renew Response to your request While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform. Nonetheless, to assist you on your concern, the Serial Number is required in creating an LTMS Account. Unfortunately some of our clients still don't have a Driver's License Card or are still having trouble entering their serial number. So, in Creating your LTMS Account, you will see the first question will be: " Do you have a Philippine Driver’s or Conductor’s License?" Yes No Kindly select "NO" and then proceed to complete the Client Information and continue with your renewal. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary Edgar C. Galvante at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, LTO FOI Officer