Land Transportation Office(LTO)

Hi!

I would like to ask if the incorrect height in my Driver's license can be corrected at LTO Main Office. It was 1.15m instead of 1.54m.
I would also inquire if I can request to have my Driver's License ID-the permanent one, as I am going to Japan next month.

I am looking forward to hearing from you as soon as possible.

Thank you so much.

Sincerly yours, 

Angelie Galupo

September 11, 2023

Dear Angelie,

Thank you for your request dated Sep 11, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for DRIVER'S LICENCE CONCERNS.

We received your request on Sep 11, 2023 and will respond on or before Oct 02, 2023 08:19:42 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy04MjM5Mjk4NzQzMDkM, for request with ticket number #LTO-823929874309.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer

November  16,  2023

Dear  Angelie,

Greetings!

Thank you for  your request dated 08:19 AM on Sep 11, 2023...under Executive Order No. 2 (s. 2016) on 
Freedom of Information in the Executive Branch.

Your request

You asked for  a DRIVER'S LICENCE CONCERNS

Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform.
you can send this email """Client Care"""" about the concern 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary  Atty. Vigor Mendoza II  at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Your Feedback is valuable to us especially during these challenging times. Please let us know your experience by clicking the link below!

https://forms.gle/42Fk8aNgoaSVbgkb9

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Respectfully,
LTO FOI Officer