Overseas Workers Welfare Administration(OWWA)

September 2, 2022 Dear Mr. Bayani Emmanuel Mateo, Greetings! Thank you for your request dated Sep 02, 2022 10:03:55 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for an update of DOLE-AKAP financial assistance at Western Union. Mr. Mateo please check if it was OWWA who called you. FOR CORRECT INFORMATION PO: The DOLE-AKAP ay programa ng Department of Labor and Employment (DOLE). Kaya impossible po na ang taga-OWWA ang siyang tumawag sa inyo na mag-abang sa Western Union. Ang mga empleyado ng agensya ng gobyerno ay hindi po ganyan magbigay ng impormasyon. Kung qualified kayo sa programa ng DOLE-AKAP, bibigyan po kaya ng one time tracking number sa registered email or mobile phone ninyo. Ito po ang ipapakita ninyo sa remittance center. We strongly suggest you ask DOLE-CAR of any pending application for financial assistance. If you have applied for OWWA's benefits, it is with regret to inform you that you are not entitled to any benefits given to OWWA Active Members since your last payment was done in 06/29/2006 while still working in Burma and not at Cambodia. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing the OWWA- FOI Decision Makers at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, ATTY. EDELYN D. CLAUSTRO Director IV- Administrative and Financial Management Office OWWA-FOI Decision Maker