Securities and Exchange Commission(SEC)

November 10, 2021 Dear Sittie Diana Abdulgaffor, Greetings! Thank you for your request dated Nov 10, 2021 06:04:09 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You requested action about Online Lending Companies'/Agents' death threat and harassment to debtors. Response to Request Please be guided by the detailed procedures provided in this link: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/complaints/ Your duly accomplished Complaint Form may be emailed to [email protected]. Kindly attach a scanned copy of your valid government-issued I.D. and supporting evidence/documents such as disclosure statement, amortization schedule, receipts, promissory notes, and other relevant documents in connection with your loan transaction that will help the SEC evaluate your complaint. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to comsec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Violeta Infante FOI Receiving Officer