Maritime Industry Authority(MARINA)

December 5, 2023 Dear Mervin Cañezal, Greetings! Thank you for your request dated Nov 18, 2020 03:09:04 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Days to process COP for online application. Response to Request Your FOI request is approved. Relative thereto, it is respectfully informed that the MARINA through the Certification Division, STCW Office is implementing online processing of STCW Certificates through the MARINA Integrated Seafarers Management Online (MISMO) System which could be filed on a regular or expedite process. Through this procedure, all applications received are subjected to evaluation. For the regular process, the standard processing time shall be three (3) working days upon submission of complete minimum mandatory requirements. Any delays would depend on the quality, the completeness of the uploaded/submitted documents, the volume of the application received through the MISMO System, and how long the applicant-seafarer will pay/settle the corresponding fees. For the expedite process, the seafarer shall coordinate with his/her local manning agency/company for endorsement to MARINA under the online expedite processing. The COP application will be received and processed within the day subject to the submission of complete documentary requirements. Information from the Executive Director, STCW Office. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LEGAL SERVICE at 9th floor MARINA Building, Bonifacio Drive cor. 20th Street, Port Area, Manila/ [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Neil Edgar Donadilla FOI Receiving Officer