Department of Trade and Industry(DTI)

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REQUEST
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Date: April 26, 2022, 10:53 p.m.

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Date: 2022-04-27 10:43:38.000000

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Date: 2022-06-14 11:02:49.000000

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Data/Number of Transaction Complaints from Shopee and Lazada

Published by Department of Trade and Industry(DTI) on April 26, 2022.
Requested from DTI by R. Dela Cruz at 10:53 PM on April 26, 2022.
Purpose: News Report for Business Journalism
Date of Coverage: 01/01/2016 - 04/26/2022
Tracking no: #DTI-327505856214

C.CORTEZ April 26, 2022, 10:53 p.m.

Hi, Department of Trade and Industry! My name is Christine Cortez, I'm currently a graduating journalism student from the University of Santo Tomas (UST). I was hoping to get from you the complete data/number of transaction complaints from Shoppee and Lazada starting from the year 2016 to 2022. I was also wondering if you will be able to include the data of whether or not the complaints are resolved or not. This is for a news report I'm writing for one of my major subjects (Business Journalism). I hope you can help me, thank you! Best, Christine Cortez [email protected]

C.PAR April 27, 2022, 10:43 a.m.

April 27, 2022 Dear Christine, Thank you for your request dated Apr 26, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Data/Number of Transaction Complaints from Shopee and Lazada. We received your request on Apr 26, 2022 and will respond on or before May 17, 2022 10:53:34 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERUSS0zMjc1MDU4NTYyMTQM, for request with ticket number #DTI-327505856214. Thank you. Respectfully, Cresenciano Par FOI Officer

A.VALENZUELA June 14, 2022, 11:02 a.m.

June 14, 2022 Dear Christine Cortez, Greetings! Thank you for your request dated Apr 26, 2022 10:53:34 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Data/Number of Transaction Complaints from Shopee and Lazada. Response to Request This request has been processed. Thank you. Respectfully, Alfonso Valenzuela FOI Receiving Officer

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