National Telecommunications Commission(NTC)

Hi i would like to request to expedite the custom processing  my shipment under DHL Waybill number 1369173654 my goods were sent from Brisbane, Australia. I already have NTC permit attached with the parcel by DHL. The current status of my shipment is for customs clearance. The shipment contains 1 unit of used smartphones for personal use.

June 10, 2021

Dear Noel,

Greetings!

Thank you for your request dated Jun 08, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Custom Clearance.

Response to your request

While our aim is to provide information whenever possible, in this instance, the information you have requested should be addressed to the Bureau of Customs.You may resubmit your request to the correct agency for their appropriate action.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner
NTC  Bldg., East Triangle
Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer