Published by Credit Information Corporation(CIC) on Dec. 30, 2021.
Requested from CIC by A. Sioson at 03:03 PM on
Dec. 30, 2021.
Purpose: Personal use
Date of Coverage: 01/01/2015 - 12/30/2021
Tracking no: #CIC-572988518999
M.B
Dec. 30, 2021, 3:03 p.m.
Hi, I would like to request for my personal credit rating and history.
I recently applied for the refinancing of my home loan from PNB but per the bank, I have a cancelled credit card under Metrobank.
I never applied for a Metrobank credit card. So I want to dispute this in case it really appears in my credit history /rating.
Thank you so much.
R.LIWANAG
Jan. 3, 2022, 3:57 p.m.
January 3, 2022
Dear Maria Angelica,
Thank you for your request dated Dec 30, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for your Credit Report / Score.
We are pleased to inform you that one of our accredited credit bureaus, CIBI Information, Inc., recently launched the CIBIApp where you may get a copy of your credit report and credit score online.
For mobile phone users, just download the CIBIApp via the Google Play Store and App Store.
For desktop users, you may access the app via your web browser at https://cibiapp.cibi.com.ph/#/login.
You should be able to access these apps if you are located in the Philippines.
Register by entering your personal and contact information and creating a username with password. You would also be asked to upload the following:
1. One primary ID (SSS, GSIS, TIN, UMID, and driver’s license)
2. One secondary ID (Passport, PRC ID, IBP ID, OWWA ID, senior citizen’s ID, voter’s ID, digitized postal ID, SSS ID, and GSIS e-Card)
Finally, you may schedule an appointment for online character verification via video call from Mondays to Fridays, 8:30 AM to 5:15 PM.
CIBI will send you a confirmation email, together with guidelines for the character verification process. You may also view the steps here.
We appreciate your support. Please feel free to email us should you have further questions.
We likewise encourage you to visit our website (https://www.creditinfo.gov.ph/) and follow us on Facebook (https://www.facebook.com/creditinfo.gov.ph/) for updates.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at http://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEENJQy01NzI5ODg1MTg5OTkM, for request with ticket number #CIC-572988518999.
Thank you.
Respectfully,
Roilan Liwanag
FOI Officer
M.B
Jan. 3, 2022, 4:37 p.m.
Hello,
Thank you for the information. However prior requesting for that, I already search the website of CIC and there was an instruction re CIBI. When I searched the CIBI app in playstore, it is not there.
You can try looking for it too. Even the link is not working.
Thank you.
R.VALENCIA
Jan. 5, 2022, 1:27 p.m.
January 5, 2022
Dear Maria Angelica Briosos,
Greetings!
Thank you for your request dated Dec 30, 2021 03:03:49 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
We hope you were able to request for your credit report with credit score through the CIBI App as advised. CIBI Information Inc. is our accredited credit bureau that provides consumer credit report with credit score as value-added service.
We likewise encourage you to visit our website (https://www.creditinfo.gov.ph/) and follow us on Facebook (https://www.facebook.com/creditinfo.gov.ph/) for updates. You may also email us at [email protected].
Thank you.
Respectfully,
RODNEY ROY A. VALENCIA
Decision Maker
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